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Before approving the homepage design for a new website, ask where each important service will live, what information its page needs and how a prospective customer will find it.

Those decisions affect the design brief. They should not be postponed until the layouts are approved and someone asks whether the finished website can now be “optimised”.

A web design and SEO agency should bring search requirements into the project while the structure, content and functionality are still being planned. That gives the team a shared set of requirements rather than a design to finish and a separate set of SEO problems to address afterwards.

Here is what that joined-up process should involve.

Plan pages around customer needs

Begin with the services or products you want the website to support and the questions customers ask before buying.

For a commercial-cleaning business, a visitor looking for an office-cleaning contractor has a different immediate need from someone researching what a cleaning contract should include. Both may be relevant audiences, but the same page does not necessarily serve both well.

Map the main buying needs to suitable service pages. Then identify where supporting guides, case studies or other resources would genuinely help.

For every proposed page, write down its intended audience, purpose and next step. That gives designers and writers a shared brief.

Do not create a separate page for every minor keyword variation. Create one when there is a distinct need and enough useful information to justify it. Several phrases may belong naturally on the same page.

Google recommends organising websites logically and using descriptive URLs. The practical aim is to make the structure understandable, not turn the navigation into a keyword list. (Google SEO Starter Guide)

Design around real content rather than placeholder text

A service page might need an explanation of the offer, information about delivery, relevant evidence, answers to buying questions and an enquiry route.

Establish those requirements before deciding how many text boxes the design can accommodate.

Placeholder copy is useful for an early sketch, but it should not be the basis for final approval. Replace it with realistic content while there is still time to adjust the layout.

For example, a simple three-stage process may need three short panels. A service with important eligibility requirements may need a more detailed explanation. A case study may require space for the initial problem, the work undertaken and the outcome.

Design should help visitors navigate that information. Removing useful detail simply because it does not fit an approved visual can leave the finished page looking complete while failing to answer the customer’s questions.

Keep the language specific. “Flexible solutions for your business” tells a visitor less than a clear explanation of what can be customised and what remains fixed.

Include internal links in the page plans

Internal linking should be considered when the structure and page layouts are planned.

A service page might need links to relevant case studies. A buying guide might help readers move towards the appropriate service. A sector page might direct visitors to the capabilities most relevant to their organisation.

Google recommends ensuring that pages can be reached through crawlable links and that link text describes the destination. (Google Search Developer Guidance)

Build those connections into the wireframes, which are the early plans showing where page elements will sit. Give links a clear purpose for the reader rather than inserting them later wherever there is spare space.

For the same reason, check how important content appears in the underlying page. Google’s developer guidance recommends expressing meaningful visual information in text and ensuring text content is accessible in the page’s structure. (Google Search Developer Guidance)

A heading embedded only inside an image should not be the sole explanation of what the page offers.

Treat mobile content as a core requirement

Review the mobile version with the same care as the desktop design.

Google uses the mobile version of a website’s content for indexing and recommends equivalent primary content on mobile and desktop. Its guidance allows different layouts, including accordions or tabs, provided the content remains available and accessible. (Google Mobile-First Indexing Guidance)

That means “simplifying mobile” should not mean removing the information customers need.

Check whether visitors can read the service explanation, inspect relevant evidence and complete the next step comfortably. Test the navigation and enquiry form on an actual phone, including the keyboard, validation messages and confirmation screen.

Do not approve the mobile experience solely from a static screenshot. A design can look tidy while being awkward to use once the keyboard opens or a consent banner appears.

Set performance requirements before adding visual effects

Discuss performance while choosing imagery, video, animations and third-party tools.

Google’s Core Web Vitals cover loading performance, responsiveness and visual stability. They provide a useful framework for checking whether visitors can see the page, interact with it and avoid unexpected movement as it loads. (Google Core Web Vitals Guidance)

Ask what each additional feature contributes. A video that explains a complex service may justify its place. An effect added only because it looks impressive in a presentation deserves closer scrutiny.

Test representative page types, including service pages, articles and pages with forms. Testing the homepage alone leaves too much of the website unexamined.

Agree who will investigate performance issues and how they will be retested after changes. “We will optimise it before launch” is less useful than a named responsibility and an agreed acceptance check.

Protect valuable pages during a redesign

For an existing website, begin with an inventory of current URLs and their purpose. Identify pages that attract relevant visitors, support enquiries or receive important external links before deciding what to remove or rename.

Keep useful URLs where there is no good reason to change them. Where a move is necessary, map the old page to the most relevant replacement.

Google recommends permanent server-side redirects, such as 301 or 308 redirects, for moved URLs. It also advises against redirecting many unrelated old pages to the new homepage, because those destinations may be irrelevant and treated as soft 404 errors. (Google Site Migration Guidance)

For example, an old office-cleaning page should lead to its replacement, not simply to a homepage that lists every service. Where several pages are genuinely consolidated, the new page should fulfil their combined purpose.

Prepare this mapping before launch and test it afterwards. It should be part of the project scope, not an optional clean-up task discovered when old links stop working.

Agree what “ready to launch” means

Set acceptance criteria that cover the whole customer journey.

The team should know who is responsible for page content, titles and descriptions, redirects, indexing controls, analytics and enquiry handling. Give each area a named owner and a way to confirm that it works.

Check development safeguards carefully. Google’s migration guidance specifically highlights reviewing canonical URLs and updating any noindex rules used to prevent premature indexing of the new site. (Google Site Migration Guidance)

Then test from a customer’s perspective. Open a service page, follow a related link, submit an enquiry and confirm that the correct person receives it.

When selecting a web design and SEO agency, ask how these responsibilities are coordinated. The useful answer is a process with clear deliverables, rather than an assurance that SEO is “included”.

Measure the website against its original purpose

Before replacing an existing website, record a baseline for relevant organic traffic and enquiries. After launch, compare performance over suitable periods and investigate differences at page level.

Google Search Console can help monitor changes in search clicks, impressions and the queries associated with individual pages. Combine that view with your own enquiry records rather than judging the project on traffic alone. (Search Console Performance Report)

Return to the questions that shaped the brief. Can the right people find the right services? Does the content help them decide whether the business is suitable? Can they complete the intended next step?

For your next website project, speak to Finsbury Media while the structure and content are still being planned. That is the stage to make sure design, search visibility and the customer journey have been considered together.